Can't reach customer service

Can't reach customer service

Can't reach customer service

Frixe
I'm a Participant Level 2

Can't reach customer service

Can someone reach me out from Fido for this Plan 10 gb for $60.00/month

2 REPLIES 2
FidoKenny
Moderator

Hey @Frixe and thanks for reaching out.

 

We are getting a lot of requests because of those holiday deals. It might take time before you get a reponse.


We are aware of this and are working to answer you ASAP.

 

I will send you a PM now to get tihs looked into. Talk to you soon.

 

 



noha_lababidi
I'm a Participant Level 1

Yet again another frustrated customer with fido's inability to provide customer service to their own customers. I have been trying to call for days and went in store stood in line for 2 hours to hear that I have to go back to customer service to pay off my phone, and change my plan.

 

It is extremely unfair and unacceptable and if I cannot get the plan that I have been working towards getting for the past few days, then I will buy out my phone and leave fido. I have tried every form of communication, facebook messenger, phone, and now this forum.