Can't get a hold of anyone at the call centre, through live chat or through facebook messenger

Can't get a hold of anyone at the call centre, through live chat or through facebook messenger

Can't get a hold of anyone at the call centre, through live chat or through facebook messenger

penner
I'm a Participant Level 1

Can't get a hold of anyone at the call centre, through live chat or through facebook messenger

I've been trying for 3 days to call or live chat so I can change my phone plans. I got through one time, but got disconnected after putting my phone number in. This is so frustrating.

1 REPLY 1
FidoManuel
Former Moderator

Hi @penner

 

Welcome to the Community!

All our channels are overwhelmed by requests. If you've already contact us through social medias, simply wait for a reply Smiley 

Make sure to mention that you're interested in the promo and provide your phone number, an agent will get back to you ASAP. 

Thanks a lot for your patience!