Can't get a hold of anyone at the call centre, through live chat or through facebook messenger

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penner
I'm a Participant Level 1
I'm a Participant Level 1

December 2017

Can't get a hold of anyone at the call centre, through live chat or through facebook messenger

I've been trying for 3 days to call or live chat so I can change my phone plans. I got through one time, but got disconnected after putting my phone number in. This is so frustrating.

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FidoManuel
Former Moderator
Former Moderator

December 2017

Re: Can't get a hold of anyone at the call centre, through live chat or through facebook messenger

Hi @penner! 

 

Welcome to the Community!

All our channels are overwhelmed by requests. If you've already contact us through social medias, simply wait for a reply Smiley 

Make sure to mention that you're interested in the promo and provide your phone number, an agent will get back to you ASAP. 

Thanks a lot for your patience!



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