Can't connect to voicemail

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I'm a Participant Level 3
I'm a Participant Level 3

Can't connect to voicemail

Changed plan yesterday, can't connect to voicemail today

pressing "1" doesn't work anymore

Tried dialing 514 583 7548 manually, it asks for 10 digit fido number, I enter it, and it says this number doesn't exist!!!!!! what is going on??

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Message 1 of 52
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Former Moderator
Former Moderator

Re: Can't connect to voicemail

Hi @Thunderhart & welcome to the Community!

 

I'll send you a PM to check out your account. Chat soon. Smiley



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Message 31 of 52
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I'm Helpful Level 2
I'm Helpful Level 2

Re: Can't connect to voicemail

Hi, could someone PM me, im having the same problem since changing my plan

 

thanks

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Former Moderator
Former Moderator

Re: Can't connect to voicemail

done @ravedave2!



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Message 33 of 52
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I'm a Participant Level 3
I'm a Participant Level 3

Re: Can't connect to voicemail

Same problem here, can anyone help? Thanks!

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Message 34 of 52
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Moderator
Moderator

Re: Can't connect to voicemail

Hey @YXR 


That's odd. Did you get a chance to restart your phone to see if you get the same result with your voicemail?

 

And when did this problem start exactly?


Let me know.



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Message 35 of 52
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I'm a Participant Level 3
I'm a Participant Level 3

Re: Can't connect to voicemail

Hi, @FidoKenny thank you for the reply!  It happened when I changed my plan 2 days ago. I have restarted my phone, no success.

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Message 36 of 52
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Moderator
Moderator

Re: Can't connect to voicemail

Hey @YXR! Hope you're doing well. Smiley

 

We'll have to take a look at your account then. You can contact us here or we can send you a PM, if you want to continue here.

 

Let us know.



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Message 37 of 52
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I'm a Participant Level 3
I'm a Participant Level 3

Re: Can't connect to voicemail

@FidoPhilippe sure, please pm me, thanks!

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Moderator
Moderator

Re: Can't connect to voicemail

Will do @YXR! One PM comming up. Smiley



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Message 39 of 52
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I'm a Participant Level 3
I'm a Participant Level 3

Re: Can't connect to voicemail

@FidoPhilippe, great, waiting...

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