Changed plan yesterday, can't connect to voicemail today
pressing "1" doesn't work anymore
Tried dialing 514 583 7548 manually, it asks for 10 digit fido number, I enter it, and it says this number doesn't exist!!!!!! what is going on??
Hi Mattguaca, when you change your plan I think you have to set up your voice mail again. When you hold the 1 to access vm, does it ask for a password? If yes, enter the last 4 digits of your phone number and you will be able to set your message and change your password . You can also dial the voice mail number directly at
416-821-6549 and proceed to set up again.
If that isn't the case and that you cannot access vm at all , send a dm to one of the moderators here and they should be able to walk you through it.
I'm hoping it's that easy. Good luck 🍀
I also changed my plan online and lost my voicemail. Tried the numbers I was given to recoop. Nothing worked also said it didn't recognize my phone number. What the heck?
Yea the exact same...tells me to enter 10 digit fido number and then it says my number doesnt exist...tried the live chat for a solid hour today..no rep came online until i had to close it and leave
this is beyond unacceptable