Can't connect to data bytes

Service interruption


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Can't connect to data bytes

Can't connect to data bytes

louiseg
I'm a Participant Level 2

Can't connect to data bytes

I am trying to access data bytes but it tells me I am not connected to the fido network. I know I am connected to it though as I am on the bus using my data, not wifi.
How can I fix this so I can use the one free hour??
Thanks in advance!

 

 

2 REPLIES 2
FidoClaudia
Moderator

Hey @louiseg

 

We never heard back, were you able to get the Data Bytes to work?

 

Let us know! The info can definitely help others here on the Community Smiley



FidoAmanda
Former Moderator

Hey louiseg!

 

Were you able to get Data Bytes to activate? 

 

What tests did you try? Did you reboot your phone or make sure that data was activated under your phone's network settings?

 

Keep us posted!