Can't access Fido Dollars

Can't access Fido Dollars

Can't access Fido Dollars

ac131241
I'm a Contributor Level 2

Can't access Fido Dollars

Yes, Fido Dollars are going away; but that is Sunday!

 

Today's only Wednesday yet the Fido Dollars balance and spend tabs seem to have already disappeared!?

 

 

 

 

 

9 REPLIES 9
KAPABLE-K
MVP

You can see you balance here.



ac131241
I'm a Contributor Level 2

"here" link fixed, thanks.

 

To ask the obvious question though, how am I ment to find that link starting from either https://fido.ca or my account?  That is what seems to have disappeared.

If you click on any phone number on your account then scroll down to the bottom on the right you will see View Fido Rewards.



ac131241
I'm a Contributor Level 2

I'm fairly sure what you suggest was working yesterday.  But today?  Nope!

I don't know if Fido is having problems or they removed it from prepaid account already but i can still see it on my post paid account. Did my first suggestion worked for you?



ac131241
I'm a Contributor Level 2


@KAPABLE-K wrote:

Did my first suggestion worked for you?


 

Yes, and it is a good workaround.  However, it really doesn't fix the problem.

 

Hey ac131241!

 

I've sent you a PM on another topic you posted here. 

Just send me the requested information, I'll be able to help you with your refill Smiley



You should be able to check your Fidodollars balance with both options Kapable-K gave.

 

Is anyone else getting the same problem?



ac131241
I'm a Contributor Level 2

Err, where?

 

Hit reply too quick? Happy