Can only get edge no 3G with galaxy quattro

[Saluja]

Hello, 

I have a samsung galaxy quattro GT-I8552, and I am unable to get anything faster than edge for downloading data (not really fast, more of a snail's speed), I have tried changing the APN settings as described on fido website. But nothing works..Any ideas, suggestions would be a help.

 

[Saluja]

Doesn't look like that phones 3G frequencies are fully compatible with the Fido network.

Quatro 3G: 900/2100MHz

Fido 3G: 850/1900MHz

I got the info from here:

http://compareindia.in.com/comparison/320912-samsung-grand-quattro-gti8552-vs-305532-samsung-galaxy-grand-gti9082/23

[afterthefact · Accepted solution]

Doesn't look like that phones 3G frequencies are fully compatible with the Fido network.

Quatro 3G: 900/2100MHz

Fido 3G: 850/1900MHz

I got the info from here:

http://compareindia.in.com/comparison/320912-samsung-grand-quattro-gti8552-vs-305532-samsung-galaxy-...

[Saluja]

This is what I read on the web 

1900/2100 is one band, 2100 downlink/1900 uplink, 

[FidoMaria]

Hi AM21!

Our network uses GSM, UMTS, HSPA, and HSPA+ at 850/1900 MHz.

For LTE, we use:

• 700 MHz on Band 17;
• 1700/2100 MHz on Band 4;
• 2600 MHz on Band 7.

Hope this helps.

[FidoMatt]

Hi Am21, that is correct. The phone will not work on our network. 

- Mathieu

[AM21]

Thanks FidoMatt!

I guess some of the sites that try to sell this phone in Canada are not legit.

If I get a phone from Asia, the below network should work?

Thanks so much for your help!

AM21

NETWORK

Technology	GSM / CDMA / HSPA / EVDO / LTE
2G bands	GSM 850 / 900 / 1800 / 1900 - all versions
	CDMA 800 / 1900 - Telecom 3G model
3G bands	TD-SCDMA 2010-2025 / 1880-1920 - 4G model
	HSDPA 850 / 900 / 1900 / 2100 - Unicom 3G model, Telecom 3G model
	CDMA2000 1xEV-DO - Telecom 3G model
4G bands	LTE band 38(2600), 39(1900), 40(2300) - 4G model
Speed	HSPA 42.2/5.76 Mbps, LTE, EV-DO Rev.A 3.1 Mbps
GPRS	Yes
EDGE	Yes

[Paolo]

the 2100 with the 1900 downlink is not used in canada, ours is 1700/2100 instead cus we already use 1900 for another frequency range, so that phone is made for other parts of the world, not canada, sorry but you bot a paper wait

[AM21]

Hi All!

I have the same phone too - Samsung Quattro i8552. However, I cannot make calls nor send text messages. Wi-fi works fine (and I don't use data). I wonder if Saluja can make calls?

And if not, is this problem related to the phone's frequencies as described by "afterthefact" and "Paolo"?

Basically, when I insert the Fido SIM card into the SIM1 slot, the phone just searched for the Fido network and then I received this message: "Not Registered on Network".

Thanks for the help in advance!

[Saluja]

very possible afterthefact - I wonder which provider has this frequencies I could use for my phone data, thanks all for your help

[FidoStephane]

Any suggestions anyone?

Saluja, could you confirm the exact APN settings you have in your phone right now?

[Saluja]

LTEMOBILE.APN