Can only get edge no 3G with galaxy quattro

Can only get edge no 3G with galaxy quattro

Can only get edge no 3G with galaxy quattro

SOLVED
Saluja
I'm a Participant Level 3

Can only get edge no 3G with galaxy quattro

Hello, 

I have a samsung galaxy quattro GT-I8552, and I am unable to get anything faster than edge for downloading data (not really fast, more of a snail's speed), I have tried changing the APN settings as described on fido website. But nothing works..Any ideas, suggestions would be a help.

 

Very_Happy 

Accepted Solution

Re: Can only get edge no 3G with galaxy quattro

Solved by Fido Employee afterthefact

Doesn't look like that phones 3G frequencies are fully compatible with the Fido network.

 

Quatro 3G: 900/2100MHz

 

Fido 3G: 850/1900MHz

 

I got the info from here:

http://compareindia.in.com/comparison/320912-samsung-grand-quattro-gti8552-vs-305532-samsung-galaxy-grand-gti9082/23

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10 REPLIES 10
afterthefact
Fido Employee

Doesn't look like that phones 3G frequencies are fully compatible with the Fido network.

 

Quatro 3G: 900/2100MHz

 

Fido 3G: 850/1900MHz

 

I got the info from here:

http://compareindia.in.com/comparison/320912-samsung-grand-quattro-gti8552-vs-305532-samsung-galaxy-...



Saluja
I'm a Participant Level 3

This is what I read on the web 

1900/2100 is one band, 2100 downlink/1900 uplink, 

FidoMaria
Former Moderator

Hi AM21!

 

Our network uses GSM, UMTS, HSPA, and HSPA+ at 850/1900 MHz.

 

For LTE, we use:

 

  • 700 MHz on Band 17;
  • 1700/2100 MHz on Band 4;
  • 2600 MHz on Band 7.

Hope this helps. Smiley



FidoMatt
Former Moderator

Hi Am21, that is correct. The phone will not work on our network. 

 

- Mathieu



AM21
I'm a Participant Level 3

Thanks FidoMatt!

 

I guess some of the sites that try to sell this phone in Canada are not legit.

 

If I get a phone from Asia, the below network should work?

 

Thanks so much for your help!

 

AM21

 

NETWORK

TechnologyGSM / CDMA / HSPA / EVDO / LTE
2G bandsGSM 850 / 900 / 1800 / 1900 - all versions
 CDMA 800 / 1900 - Telecom 3G model
3G bandsTD-SCDMA 2010-2025 / 1880-1920 - 4G model
 HSDPA 850 / 900 / 1900 / 2100 - Unicom 3G model, Telecom 3G model
 CDMA2000 1xEV-DO - Telecom 3G model
4G bandsLTE band 38(2600), 39(1900), 40(2300) - 4G model
SpeedHSPA 42.2/5.76 Mbps, LTE, EV-DO Rev.A 3.1 Mbps
GPRSYes
EDGEYes
Paolo
I'm an Expert Level 2

the 2100 with the 1900 downlink is not used in canada, ours is 1700/2100 instead cus we already use 1900 for another frequency range, so that phone is made for other parts of the world, not canada, sorry but you bot a paper wait

AM21
I'm a Participant Level 3

Hi All!

 

I have the same phone too - Samsung Quattro i8552. However, I cannot make calls nor send text messages. Wi-fi works fine (and I don't use data). I wonder if Saluja can make calls?

 

And if not, is this problem related to the phone's frequencies as described by "afterthefact" and "Paolo"?

 

Basically, when I insert the Fido SIM card into the SIM1 slot, the phone just searched for the Fido network and then I received this message: "Not Registered on Network".

 

Thanks for the help in advance!

Saluja
I'm a Participant Level 3

very possible afterthefact - I wonder which provider has this frequencies I could use for my phone data, thanks all for your help

FidoStephane
Community Specialist

Any suggestions anyone?

 

Saluja, could you confirm the exact APN settings you have in your phone right now?



Saluja
I'm a Participant Level 3

LTEMOBILE.APN