Can I put my account on hold or freeze while abroad.

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I'm a Participant Level 1 Hunter1965
I'm a Participant Level 1

Can I put my account on hold or freeze while abroad.

i travel abroad for work and need to put account on freeze for this period. how do i complete this

 

 

 

 

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I'm a Legend Level 1
I'm a Legend Level 1

Re: Can I put my account on hold or freeze while abroad.

Hello @Hunter1965,

 

Welcome to the community!

 

If you don't have an agreement and have been active with Fido for a minimum of 1 month, you're definitely eligible for a temporary suspension. The temporary suspension is $7/month, and can be added for a minimum period of 2 months, and maximum period of 12 months. It has to be added at the beginning of the billing cycle.

 

Only a Fido representative can add it to your account you can contact Fido through one of the available methods here.

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