Can I pay monthly bill using Fido Dollar?

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I'm a Participant Level 1 donli56
I'm a Participant Level 1

Can I pay monthly bill using Fido Dollar?

Hi -

I am informed that my Fido dollars will expire soon but there is no proper Fido products available. I would rather use the saved dollars to pay monthly bill. Is this OK and if so how to do it?

Thanks

 

 

 

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Re: Can I pay monthly bill using Fido Dollar?


@donli56 wrote:

Hi -

I am informed that my Fido dollars will expire soon but there is no proper Fido products available. I would rather use the saved dollars to pay monthly bill. Is this OK and if so how to do it?

Thanks


Hello Donli56,

 

  Welcome to the community!

 

  Unfortunately, Fido Dollars cannot be used to pay your monthly bill. Fido Dollars can be redeemed for new phones, travel packs, or add-ons (see here).

 

  Hope this helps! Smiley

 

Cheers

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Solution

Re: Can I pay monthly bill using Fido Dollar?


@donli56 wrote:

Hi -

I am informed that my Fido dollars will expire soon but there is no proper Fido products available. I would rather use the saved dollars to pay monthly bill. Is this OK and if so how to do it?

Thanks


Hello Donli56,

 

  Welcome to the community!

 

  Unfortunately, Fido Dollars cannot be used to pay your monthly bill. Fido Dollars can be redeemed for new phones, travel packs, or add-ons (see here).

 

  Hope this helps! Smiley

 

Cheers


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