Can Fido switch my $10 Fido Prepaid voucher to the $100 voucher

[joray1]

Hi,

So I just bought a hundrend dollars worth of $10 fido prepaid voucher at Superstore because they didn't have any of the $100 prepaid vouchers. Would Fido be able to switch it to the $100 prepaid voucher so I don't have to keep refilling my account every 30 days? Any help would be very much appreciated! 

Thanks, 

Jo

[joray1]

Welcome to the community @joray1!

The 10$ extends the expiration date by 30 days, unfortunately it won't be possible to change it. The good news is that the voucher doesn't expire so you can keep and use it for next time.  

[KAPABLE-K]

I don't think there is anyway to do that and especially since you bought it from a third party. Vouchers and gift cards are non refundable.

[FidoTerry · Accepted solution]

Welcome to the community @joray1!

The 10$ extends the expiration date by 30 days, unfortunately it won't be possible to change it. The good news is that the voucher doesn't expire so you can keep and use it for next time.