Caller ID issues- LG G3

Caller ID issues- LG G3

Caller ID issues- LG G3

rgushulak
I'm a Participant Level 1

Caller ID issues- LG G3

I recently added a value pack on my LG G3 phone that includes caller ID and voicemail. The voicemail works but the caller ID does not. Every call I get comes up as an unknown number? Anyone have any tips? Fido reset my network and said it was working fine, but still having issues. I have removed my Sim Card and re-inserted it and still did not help. Any ideas?

 

 

 

5 REPLIES 5
FidoAlyson
Former Moderator

Hey rgushulak, welcome to the Community!

Are all the calls coming in marked as unknown or is it just for those who aren't in your contact list? 

I'll send you a private message to check this out with you!

 

 



Dolia
I'm a Participant Level 2

Hi Alyson,

I am facing exact same problem. Only difference is I can see number but not name. I have checked with Fido and my call id and name display package is activated.

 

Please help.

 

 

FidoRachel
Former Moderator

Hey @Dolia, do you sometimes see a name? 



Dolia
I'm a Participant Level 2

Hi Rachel,

Thanks for the prompt response.


Unfortunately I see only numbers. My phone is blank with no stored contacts. That is how I noticed this problem.

 

I am also looking for an option to transfer data from Samsung Galaxy S3 to LG G3.

FidoRachel
Former Moderator

I'll verify your account, sending you a PM right away. 

 

Don't forget you can message us on Facebook or Twitter if you have any questions related to your account Smiley