Call forwarding - from Iphone5S.

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I'm a Participant Level 1
I'm a Participant Level 1

Call forwarding - from Iphone5S.

Hi,

Tried to initiate call forwarding for my iphone5S.

1. Fido customer service associate advised to dial *21*(10 digit number where call needs to be forwarded)#. I did that with 10 digits and 11 digits, neither one worked, anyone who dialed my number heard " Your phone call can't be completed..."

2. Called Fido again, they said to initiate Call Forward through setting in my Iphone. Tried that with the same result.

 

Does anybody has a suggestion what to do?

 

 

 

Accepted Solution

Re: Call forwarding - from Iphone5S.

Go to settings -> Phone -> Call forwarding -> Enable it, set your number and it is done!   

 

 

 

 

 

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Re: Call forwarding - from Iphone5S.

Hi

The method you are using is correct. Just the 10 digit phone number is needed. Does your plan have call forwarding as a feature?

Also make sure there is no spaces between *21*phone number#


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Fido Employee
Fido Employee
Solution

Re: Call forwarding - from Iphone5S.

Go to settings -> Phone -> Call forwarding -> Enable it, set your number and it is done!   

 

 

 

 

 



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