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Hi @scottolson & welcome to the Community!
Were you able to get this sorted out? If not let me know and I'll send you a PM.
If you could pm me that would be great. I’ve been trying to reach someone all day and I keep getting my call dropped or getting the message that Fido is unable to take any calls.
Am I going to receive a PM from you?
Excellent just responded to your PM.
Yes, I responded a few days ago. Thanks for following up.