Call and texts problem

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I'm a Participant Level 2 Keiosama
I'm a Participant Level 2

Call and texts problem

I cant make or recieve calls and sometimes the same thing whit texts , when i try to call someone ît says the number you call is not asigned please check the number and call again .
I missed some important calls because of this

 

 

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I'm a Legend Level 1
I'm a Legend Level 1

Re: Call and texts problem

@Keiosama what make and model phone do you have?

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I'm a Participant Level 2 Keiosama
I'm a Participant Level 2

Re: Call and texts problem

Samsung galaxy s6 edge
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I'm a Legend Level 1
I'm a Legend Level 1

Re: Call and texts problem

@Keiosama do you have WiFi calling enabled? If so can you disable it and see if the problem stops. 

 

I had the same problem on my S6 and I had to get Fido to rest the line on their side before it started to work.

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