CANNOT ACCESS SPOTIFY PREMIUM

CANNOT ACCESS SPOTIFY PREMIUM

CANNOT ACCESS SPOTIFY PREMIUM

SOLVED
imanboom
I'm a Participant Level 2

CANNOT ACCESS SPOTIFY PREMIUM

When I go to my account I receive the code but not link to sign uo. Can someone help? 

Accepted Solution

Re: CANNOT ACCESS SPOTIFY PREMIUM

Solved by Moderator

Hey @imanboom

 

Is it the first time you're using Spotify Premium?  The offer is for first time users only.  Also, if you already benefited from the offer before, you wouldn't be able to use it again.

 

If this doesn't apply to you, you can contact us using any of the ways you'll find here so we can take a look at this for you.  Alternatively, we can send you a PM.

 

Let us know what you'd like to do! Smiley

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5 REPLIES 5
FidoAmanda
Former Moderator

Hey @imanboom!

 

Were you able to sort this out? 

 

Let us know!



imanboom
I'm a Participant Level 2

No unfortunately it does not work. I got new S9+ this year. 

When I put in the promo code it gives me an error. 

Hey @imanboom

 

Was everything resolved?

 

Let us know if you still need help! Smiley



Hey @imanboom

 

Is it the first time you're using Spotify Premium?  The offer is for first time users only.  Also, if you already benefited from the offer before, you wouldn't be able to use it again.

 

If this doesn't apply to you, you can contact us using any of the ways you'll find here so we can take a look at this for you.  Alternatively, we can send you a PM.

 

Let us know what you'd like to do! Smiley



FidoPamela
Former Moderator

Hey @imanboom

 

Welcome to the Community Smiley 

 

Did you become eligible for the offer after October 25th, 2017? If that's the case you'd need to enter the code directly with Spotify. You can find all the details in this article here

 

You can also go directly to the Spotify page to redeem the code here

 

Let me know how that goes!