i've started a thread on Koodo Mobile's forum in February 2012. In it, it explained how it was a shame that Koodo removed per-second billing, and how Fido was like a loyal dog as the first carrier in Canada to introduce us to per-second billing. i recalled a commercial where a woman was in a taxi with her dog, and commented about her taxi ride lasting twenty seconds and how she shouldn't pay for a minute. The commercial was nice, to the point and it was lovely to see Fido doing this. But is this all passé now?
Koodo's move was actually precedented by Bell Mobility. When Bell purchased the entirity of Virgin Mobile Canada, which only charged per minute, Bell started neglecting its own Solo Mobile brand by eliminating advertising and retail presence for it. Bell not only bought Virgin outright in an greater effort to market towards youth, it also bought Virgin to discourage Solo customers from keeping their per-second monthly plans.
When Fido decided to put the heartwarming per-second dog on a leach after nearly 15 years of servicing the public, nothing nice nor positive was done to counter-balance this loss. Nothing at all. Plans are still only good for local calls, the amount of minutes is rock bottom low, and we still have to pay for calling Fido customers on a different account! Besides access to its own GSM network and Rogers', does Fido have any tricks left to amaze the public, or are they just a bad wallet-biting pet?
This is a call for Fido to continue providing exceptional value with per-second billing. Contrary to what it claims, it actually makes a difference, especially on the severely minute-limited plans currently in Fido's lineup. Marketing is pointless if a company doesn't live up to it, if it lies or greatly exaggerates about its benefits as an attempt to camouflage its flaws. Only Fido customers are allowed on this forum, which will make for an interesting discussion to see if Fido will…
…bring back per-second billing!
* Per-Second Billing website: PerSecond.ca
* Koodo Mobile "Bring back per-second billing!" thread:GSfn.us/t/2mob9
Absolutely furious about this! It would also be nice if I got an email from Fido regarding the discontinuation of per-second billing. Only applies to those signing new agreements. One of Fido's biggest marketing strengths down the tube.
i still have per second billing ,but what I understand is once i make any changes to my plan, or options, i will have per minute billing? it seems thats a very sneaky way of getting people off per second billing, and trying to squeeze more $ out of every customer plus i will get charged $2 paper invoice fee too, and my cancelltion fee will change from $200 to $400. wow, lots of sneaky changes for just changing my plan or options
Please note that if you currently have a plan with per second billing, it will remain grandfathered. You would only be migrated to per minute billing should you choose to change your plan. This change affects new customers only. If you do change your plan, you will definitely be informed of the change.
Hopefully this helps.
Yes this is actually really frustrating. I work at Apple Retail and whenever someone comes in to ask about the different carriers and its advantages, I always refer them to Fido for their per-second billing that really distinguishes them from the other 4 compagnies (Rogers, Telus, Bell, Virgin). Now the five companies that we sign customers to are pretty much all the same...