Billing

[Jeck92]

Hi, it is possible in any way to look at the bill voice by voice? I think my bill is always overpriced and I don't understand why.

Thank you

[FidoPamela]

Hey @Jeck92! 

Were you able to access your invoice? 

Keep us posted  

[FidoCharles]

Hey @Jeck92

Welcome to the Community!

What do you mean exactly by "voice by voice"? You can definitely contact us here.

You can also check the details of your bill by downloading the .PDF version

There's a Community blog on how to do so here

[Jeck92]

Hi, probably this is what I'm looking for, but when I get there it says I'm not the account holder (which I definitely am!!) how can I do? Thanks 

[FidoAmanda]

Hey Jeck92!

When you created your My Account profile did you select the option 'I am the account holder'? Are you able to create a new profile using a different email address as your username so that you can set it up correctly as the account holder?

Let us know!