Billing services

Billing services

Billing services

SOLVED
NE2
I'm a Participant Level 1
I'm a Participant Level 1

Billing services

Hi. I am still having difficulty trying to make outgoing and receiving incoming calls. I have paid about $15 today and it was already withdrawn from my bank account. And I still cannot make any calls. I am a few days overdue and I'm just trying to catch up with my payments. I have also been having a difficult time trying to catch up with the payment arrangements. I would like to cancel any payment arrangements I have made. I was also wondering if it would be possible for me to get my services back.

Accepted Solution

Re: Billing services

Solved by Senior MVP Senior MVP

Hello Ne2,

 

  Welcome to the community!

 

  It sounds like your account could possibly have been suspended for non-payment. If this scenario sounds likely, you might have to contact an Accounts Receivable representative by calling *732 free of charge from your Fido phone or 1-888-288-2106.

 

  You can refer here for more information regarding overdue payments.

 

Hope this helps Smiley

 

Cheers

View solution in context
1 REPLY 1
Cawtau
Senior MVP

Hello Ne2,

 

  Welcome to the community!

 

  It sounds like your account could possibly have been suspended for non-payment. If this scenario sounds likely, you might have to contact an Accounts Receivable representative by calling *732 free of charge from your Fido phone or 1-888-288-2106.

 

  You can refer here for more information regarding overdue payments.

 

Hope this helps Smiley

 

Cheers