Billing and Usage History

Billing and Usage History

Billing and Usage History

chris1268
I'm a Participant Level 3

Billing and Usage History

I need assistance, I'd like to view my billing and usage history how or where should I go?

 

 

 

3 REPLIES 3
FidoMaria
Former Moderator

Hi chris1268!

 

To see your online bills, you'll first need to log into your account on Fido.ca. Once logged in:

 

  • Click on View Online Bill in the Payment Information section.
  • My Bill History will open.
  • Click View Bill next to the bill you want to see.

 

To see your usage details:

 

  • Select the bill you want to see.
  • Click on the phone number that you want to see the details for in the summary page.
  • Once the subscription page is loaded, scroll to the usage section.
  • Click the details link next to the usage type (talk, text, data) to see the details.

 

To track your usage for the current period:

 

  • Select Usage Details - View Usage under the My Fido Services section.

 

Hope this helps! Smiley



BTbtBT
I'm a Contributor Level 2

I'm still not seeing where we can view our usage history.  i.e. how much data I used in August, Sept, etc. I can only get the most recent month, nothing past that.  

FidoMaria
Former Moderator

Hi BTbtBT!

 

Have you checked out our blog post?

 

Let me know if it helps. Smiley