Billing Mistakes

Billing Mistakes

Billing Mistakes

CDBC
I'm a Participant Level 1

Billing Mistakes

What is going on with my account? I sent a query about your additional charges a month back and you have ignored it, while charging penalties additionally. Meanwhile, I made the payments I believe to be correct six days ago, and still haven't received any receipts. Just what the hell is going on with your accounting procedures anyway? I want a written reply to all of this. Using this means of contact as I don't twitter or facebook and you leave me no option.

 

Genuine Fido person ONLY please respond - I'm getting sick of your ongoing billing errors ... 

 

2 REPLIES 2
FidoPamela
Former Moderator

Hey @CDBC

 

Were you able to find the info you were looking for? 

 

Let me know if you still need help, we're here for you Smiley 



FidoPamela
Former Moderator

Hey @CDBC

 

Welcome to the Community Smiley 

 

That doesn't sound like us. Where did you contact us? 

 

As for the payments, do they show up in your account? Depending on the payment method you might not receive a confirmation for the payment. 

 

Let me know!