Bill

Bill

Bill

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Sammyj12321
I'm a Participant Level 1

Bill

My bill is showing -$17.47 im woumdering what that is. TIA

 

 

 

 

Accepted Solution

Re: Bill

Solved by Moderator

Hey @Sammyj12321,

 

 

Welcome to our Community Smiley

 

KAPABLE-K is right, a negative balance is an indication that there's a credit on the account and no amount is owing.

 

If you overpaid, the over-payment of -$17.47 will simply be applied and deducted from your next month's bill. If your account is closed, then the credit will be refunded by mail to the address that we have on the account, about 2-3 weeks after the final bill comes out.

 

Hope this clarifies Smiley

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2 REPLIES 2
FidoClaudia
Moderator

Hey @Sammyj12321,

 

 

Welcome to our Community Smiley

 

KAPABLE-K is right, a negative balance is an indication that there's a credit on the account and no amount is owing.

 

If you overpaid, the over-payment of -$17.47 will simply be applied and deducted from your next month's bill. If your account is closed, then the credit will be refunded by mail to the address that we have on the account, about 2-3 weeks after the final bill comes out.

 

Hope this clarifies Smiley



KAPABLE-K
MVP

Hello @Sammyj12321,

 

Welcome to the community!

 

It means you have a credit of $17.47 on the account maybe you over paid.

That credit will be applied to your next invoice so you will be paying $17.47 less on your next bill.