[Bill Explanation] Additional Line Promo on different number with same plan

[Bill Explanation] Additional Line Promo on different number with same plan

[Bill Explanation] Additional Line Promo on different number with same plan

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shikangdi
I'm a Participant Level 1

[Bill Explanation] Additional Line Promo on different number with same plan

Hello,  there are 4 numbers under my account, we use same plan and share the discount. Today I received my first bill,  but I am wondering why "Credit: Additional Line Promo" just shows on 3 numbers, and 1 number doesn't have the  "Credit: Additional Line Promo". 

 

Pic.1 

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Pic.2

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Accepted Solution

Re: [Bill Explanation] Additional Line Promo on different number with same plan

Solved by MVP MVP

Hello @shikangdi,

 

Welcome to the community!

 

The line that does not have the discount is the first line that was activated it wasen't an additional line, when you added the second, third and fourth those lines are added so those qualify for the second line discount.

 

The first line never qualifies because it wasn't an additional line its the main line.

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KAPABLE-K
MVP

Hello @shikangdi,

 

Welcome to the community!

 

The line that does not have the discount is the first line that was activated it wasen't an additional line, when you added the second, third and fourth those lines are added so those qualify for the second line discount.

 

The first line never qualifies because it wasn't an additional line its the main line.