Better Plan with data

[VeraJB90]

Hi 

I've been a fido customer for years and every time I call them to see if I qualify for a better plan they tell me there's nothing for me. Last April they gave me a $65 plan with 2GB of data and the second gig is only valid for a year. I'm getting so fed up with them. Does anyone have a better idea on how I can get a better plan with more data? 

[VeraJB90]

Hey @VeraJB90,

Welcome to the Community!

Thanks for sticking with us for so long, we greatly appreciate your loyalty!

I'm sorry to learn that you're not entirely satisfied with your current plan. I assure you that we always want to offer you the best services possible and that we try to keep our plans very competitive to what's out on the market at the moment. 

Keep in mind that our plans and offers change quite often, so keep an eye out on what's available.

If you'd like us to revise your plan options together, we can send you a PM here or you can use one of these channels to contact us for account related questions.

Let me know

[FidoClaudia · Accepted solution]

Hey @VeraJB90,

Welcome to the Community!

Thanks for sticking with us for so long, we greatly appreciate your loyalty!

I'm sorry to learn that you're not entirely satisfied with your current plan. I assure you that we always want to offer you the best services possible and that we try to keep our plans very competitive to what's out on the market at the moment. 

Keep in mind that our plans and offers change quite often, so keep an eye out on what's available.

If you'd like us to revise your plan options together, we can send you a PM here or you can use one of these channels to contact us for account related questions.

Let me know

[VeraJB90]

Please pm me 

Thank you 

[FidoCharles]

Perfect @VeraJB90

We'll send you a PM shortly to check all that with you