Being charged for Spotify

Being charged for Spotify

Being charged for Spotify

dan6
I'm a Contributor Level 2

Being charged for Spotify

Hi

 

Please help me understand how Spotify billing works.

 

I cancelled Spotify Dec 16 2017. I have a charge for Spotify on my January bill but my Spotify services have been cancelled. 

 

Should I not still have access to Spotify of im being billed for it?

 

Thank you

3 REPLIES 3
FidoMaria
Former Moderator

Hi @dan6!

 

Have you looked at the billing details? It would show for which period you have been billed for Spotify.

 

Let me know. Smiley



dan6
I'm a Contributor Level 2

Hi @FidoMaria

 

It just says Dec 13 it doesn't give a to and from date.

 

Thanks

FidoMaria
Former Moderator

@dan6 I'll send you a PM to take a look at your account. Smiley Chat soon!