Bad Experience

[Manoj]

I have been traveling since March 23 and I have had the same recurring problem with Fido tech support. Multiple unkept promises to call me back once my issue is looked into and nobody calls me back. 3 times I've been cut off and I have now spent more than 2 hours of call and being on hold time. I want to email the details of this horrible service to a VP at Fido. Please advise contact info. Manoj Sood

[FidoCatherine]

Hi there @Manoj

Welcome to the Fido Community and thanks for reaching out!
 

We definitely appreciate you taking the time to share your feedback. 

I there's anything I can do to help better your experience with us, I'd love the opportunity to look into that with you  

I'll send you a PM so we can discuss this further! Thanks again.