Answering system fails to record caller's messages

Answering system fails to record caller's messages

Answering system fails to record caller's messages

MarionCollins
I'm a Participant Level 1

Answering system fails to record caller's messages

I am now using a Panasonic phone with 3 handsets (KX-TGDA20C) and the messages are not recording. Is there something I need to highlight? I have read and reread the mannual and followed all their suggestions.

 

Prior to getting this phone I was using my old Motorola and the answering system worked beautifully. However I needed to have a phone with multiple handsets so made the change. I was just made aware of the fact that I have lost two weeks+ of important messages. Please help me to correcrt this problem

 

 

 

1 REPLY 1
FidoMaria
Former Moderator

Hi MarionCollins!

 

Are you referring to the answering machine of your phone, or your actual voicemail service? When you press & hold the 1 key, are you able to access your voicemail? Are your messages being saved there?

 

Let me know!