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I notice today that, when login to my account, my fido dollars amount is 0. Last month, it was 180.50 and I didn't spend any. I was looking to use them before tomorrow deadline.
I tried to call customer support, but after 40 min waiting to talk to someone, I had to hangup (I'm at work and can't really stay close to an hour waiting on the phone).
Any reason why? Is it just an error from the website?
Thanks.
Hey @GregoryBelacel and welcome to the Community!
Let's take a look, since they shouldn't be expiring today. I'll send you a PM soon!
I notice sometimes with Fido website when you first login it will show 0 but after a bit the actual number will be displayed.