All my fido dollars seems to be gone.

All my fido dollars seems to be gone.

All my fido dollars seems to be gone.

GregoryBelacel
I'm a Participant Level 1

All my fido dollars seems to be gone.

I notice today that, when login to my account, my fido dollars amount is 0. Last month, it was 180.50 and I didn't spend any. I was looking to use them before tomorrow deadline.

 

I tried to call customer support, but after 40 min waiting to talk to someone, I had to hangup (I'm at work and can't really stay close to an hour waiting on the phone).

 

Any reason why? Is it just an error from the website?

 

Thanks.

 

 

 

2 REPLIES 2
FidoStephen
Community Manager

Hey @GregoryBelacel and welcome to the Community!

 

Let's take a look, since they shouldn't be expiring today. I'll send you a PM soon!



@GregoryBelacel

 

I notice sometimes with Fido website when you first login it will show 0 but after a bit the actual number will be displayed.