All my fido dollars seems to be gone.

Welcome to the Community!

This is THE place to find answers, ask questions and share advice. Register now to join the conversation!

We’ll help you get started, and be sure to check out the Library; your go-to for how-tos.

JOIN THE COMMUNITY
WRITE A POST

All my fido dollars seems to be gone.

All my fido dollars seems to be gone.

GregoryBelacel
I'm a Participant Level 1
I'm a Participant Level 1
July 2016
July 2016

All my fido dollars seems to be gone.

I notice today that, when login to my account, my fido dollars amount is 0. Last month, it was 180.50 and I didn't spend any. I was looking to use them before tomorrow deadline.

 

I tried to call customer support, but after 40 min waiting to talk to someone, I had to hangup (I'm at work and can't really stay close to an hour waiting on the phone).

 

Any reason why? Is it just an error from the website?

 

Thanks.

 

 

 

0 Likes
2 REPLIES 2
FidoStephen
Community Manager
Community Manager
July 2016
July 2016

Hey @GregoryBelacel and welcome to the Community!

 

Let's take a look, since they shouldn't be expiring today. I'll send you a PM soon!



KAPABLE-K
MVP MVP
MVP
In response to FidoStephen
July 2016
July 2016

@GregoryBelacel

 

I notice sometimes with Fido website when you first login it will show 0 but after a bit the actual number will be displayed.



Discussion stats
  • 2 replies
  • July 2016
  • 663 views
  • 2 likes
  • 3 in conversation
Start a Discussion