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I have run out of my data in plan, I didn’t use the data top-up.
how can I get more, because I can’t use data even to reach the maximum overage charges ?
Solved! Go to Solution.
September 2018
Hey @Catalina2
Welcome to the community
When you run out of data, it's too late to add a top-up. However, if you change your plan to a plan that would include more data than what you have now, your usage will be covered by the new plan.
Hope it helps!
How i top up
Hey @Khalima79
Welcome to the community
The DATA Top-Ups can be added by texting DATA to 222 to add a Data Top-up. You cannot add Data Top-ups after going into data overage. They'll stay until requested otherwise.
More details can be found here
Hope it helps!
Hey @Catalina2
Welcome to the community
When you run out of data, it's too late to add a top-up. However, if you change your plan to a plan that would include more data than what you have now, your usage will be covered by the new plan.
Hope it helps!