Account page is experiencing errors

Account page is experiencing errors

Account page is experiencing errors

SOLVED
Millstone50
I'm a Contributor Level 1

Account page is experiencing errors

Trying to change some account options on the portal but nothing works; no data is showing up, there's code all over the place, "Looks like we are having system issues and can't show your bill right now" comes up also. Also Wi-Fi calling doesn't work and I can't reach anybody to talk about that. Also need a data cap put into place. At what point are you restoring customer service?

Accepted Solution

Re: Account page is experiencing errors

Solved by I'm a Contributor Level 1 Millstone50

I did, it is due to some of your page elements being on a privacy blocklist. Disabling element blocking allows the page to load.

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3 REPLIES 3
FidoStephen
Community Manager

Hey @Millstone50,

 

Sorry we couldn't get back to you sooner. Did you get this sorted out?



Millstone50
I'm a Contributor Level 1

I did, it is due to some of your page elements being on a privacy blocklist. Disabling element blocking allows the page to load.

Millstone50
I'm a Contributor Level 1

No response