About my phone bill

[Kendy23]

I added a additional line last month , but I can not see Additional Line Monthly Credit for it on the bill. Could you help check? Thanks.

[Kendy23]

Hey @Kendy23!

Did you already get the bill showing the new line on it? The discount should appear on the page with the details for the new line. To check that out, all you have to do is open the PDF file of the bill.

Check out how to do that here

Do you see the discount there?

[FidoChristina · Accepted solution]

Hey @Kendy23!

Did you already get the bill showing the new line on it? The discount should appear on the page with the details for the new line. To check that out, all you have to do is open the PDF file of the bill.

Check out how to do that here

Do you see the discount there?

[Kendy23]

Hi Christina,

I have double checked both on line and bill PDF file, I can not find the discount, would you advise who can contact for my concern, thank you.

[FidoRanya]

We can help with that @Kendy23 , sending a PM your way .