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Since the phone lines are being dropped, internet support via chat isn't working and i'm getting an error msg when I try to change my plan online. Will you be extending this offer?
Hey @JZ4 and thanks for reaching out.
There won't be any extension for the plan unfortunately.
Sorry to see that you have trouble reaching a representative.
You can also contact us on Social Media as well. Yo can find all of our channels here.
We can also send you a PM here on the Community as well.
Let us know what would be best for you.
So basically if u cant get through it's no use ? What a way to disappoint loyal customers.