$45&2Gb FIDO BYOP PULSE LOYALTY PLAN

[StGenis]

Hi,

I don't want to switch my current $45&2Gb FIDO BYOP PULSE LOYALTY PLAN to $60/10Gb due to I never used so many data but I would prefer to receive my 2 Gb bonus back.

Could you help me?

[KAPABLE-K]

Hello @StGenis,

If the plan change was done already and that $45 plan is no longer  available you will not be able to revert back to the old plan. 

If the $60 plan was setup to start at your next billing cycle then you can get Fido to cancel that plan change and you will remain on your $45 plan.

[StGenis]

I didn't change and I don't want to change.

I received 2 Gb bonus last year for one year as a loyal customer. 

I would like to receive the bonus back.

Does it posible? 

[KAPABLE-K]

@StGenis bonus are always changing and from my experience if they currently do not have any bonus like that then they will not be able to extend the bonus.

I had a 2gb bonus myself that ended in August and was not able to get it back.

[StGenis]

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