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Hi,
I don't want to switch my current $45&2Gb FIDO BYOP PULSE LOYALTY PLAN to $60/10Gb due to I never used so many data but I would prefer to receive my 2 Gb bonus back.
Could you help me?
Hello @StGenis,
If the plan change was done already and that $45 plan is no longer available you will not be able to revert back to the old plan.
If the $60 plan was setup to start at your next billing cycle then you can get Fido to cancel that plan change and you will remain on your $45 plan.
I didn't change and I don't want to change.
I received 2 Gb bonus last year for one year as a loyal customer.
I would like to receive the bonus back.
Does it posible?
@StGenis bonus are always changing and from my experience if they currently do not have any bonus like that then they will not be able to extend the bonus.
I had a 2gb bonus myself that ended in August and was not able to get it back.
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