3gb/15$ tablet plan

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I'm a Participant Level 3 JOELCHICKEY
I'm a Participant Level 3

3gb/15$ tablet plan

Hi there,

 

I currently have a Fido tablet plan on my account and have the 2gb / 15$ rate. I see you are currently offering the 3gb / 15$ plan and was wondering i can somehow get my account upgraded to the current promo or if im stuck with the 2gb.. thank you very much.

Joel

Accepted Solution

Re: 3gb/15$ tablet plan

Hey @JOELCHICKEY

 

Just wanted to clarify that the $15 plan with 3 GB is only available for new activations. To be eligible, you also need to have an active  Fido talk, text and data Mobile line ! 

 

Hope this helps!

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I'm a Legend Level 1
I'm a Legend Level 1

Re: 3gb/15$ tablet plan

Hello @JOELCHICKEY,

 

Welcome to the community!

 

I'm sure you will be able to switch to the new 3gb plan, just contact customer service and they should be able to switch the plan. 

 

When they switch the plan it will be set to start on your next billing cycle. You can reach out to Fido's customer service through any of the available methods listed here.

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I'm a Participant Level 3 JOELCHICKEY
I'm a Participant Level 3

Re: 3gb/15$ tablet plan

Maybe I'll try again but i was just told in chat that it was for new activations on 2 year plan only, It's listed in the normal data plan section with no mention of any such terms?

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I'm a Legend Level 1
I'm a Legend Level 1

Re: 3gb/15$ tablet plan

@JOELCHICKEY its also in the promo section with no mention of that also.

 

Maybe a moderator here in the community can hook you up Smiley

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I'm a Participant Level 3 JOELCHICKEY
I'm a Participant Level 3

Re: 3gb/15$ tablet plan

I hope so! Smiley

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I'm a Legend Level 1
I'm a Legend Level 1

Re: 3gb/15$ tablet plan

I'm sure they will, the moderators here are pretty awesome! Wink

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Solution

Re: 3gb/15$ tablet plan

Hey @JOELCHICKEY

 

Just wanted to clarify that the $15 plan with 3 GB is only available for new activations. To be eligible, you also need to have an active  Fido talk, text and data Mobile line ! 

 

Hope this helps!



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I'm a Participant Level 3 JOELCHICKEY
I'm a Participant Level 3

Re: 3gb/15$ tablet plan

ahh okay. thank you for clearing that up.

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Re: 3gb/15$ tablet plan

Anytime @JOELCHICKEY Smiley .



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