33 mins wait time on customer service ( Saturday 2pm )

33 mins wait time on customer service ( Saturday 2pm )

33 mins wait time on customer service ( Saturday 2pm )

rasun
I'm a Participant Level 1

33 mins wait time on customer service ( Saturday 2pm )

HELLO,

 

I called at 1:32 and waitted on hold for 33 mins just get the dredful robotice voice to tell me the office is now closed!!

Fido's wesite indicted thier hours ...close at 5pm EST which mean i called before they did but they still ignored the call. i hope thier is someone care  enough and make changes to such inconsidreate proccess.

 

 

 

 

1 REPLY 1
FidoTerry
Former Moderator

Welcome to the community @rasun. Smiley

 

Thanks for your patience! We're really popular today so it may take a bit longer than usual for a response but we're doing our best to get to everyone as fast as we can. 

Did you get the help you finally needed? If not, we'll be glad to send you a PM.