Called fido today to see what kind of plan and phone I could get on a 2 year plan. After 18 years with fido I get someone at the other end offering me what I could read on their web page ( I did not mention that I was blind or unable to read, hummm). Now I wonder why I just did'nt read the web page and order online if that is what you get for being around 18 years with fido. I wonder where loyalty customer part kicks in? maybe after 20 years 
Just a thought, I feel that there could have been a little effort on the other side, I'm sure somewhere on my file there is a little square with the year that I joinned FIDO!
Loyalty Department should not kick in after the client leaves (like bell has done) it should be there before things go wrong.
Anyway just a thought!
Hi there kk11
Thanks for reaching out 😃
7 years is definitely a long time, we'd love to help in any way possible!
I'll send you a PM so we can go over your options together.
By the way, if you ever have any questions about your Fido account, you can always reach out to us by PM on Facebook or DM on Twitter.
Based upon experience. Being a loyal member for so long. It's all about timing. It's when you ask and what they can offer at that time. If you don't like what they can offer at that time. Give it a few more weeks and you may be surprised at what they say. Sometimes it may take a few more months but don't be pushy and you just may get the deal of a lifetime 
Goodluck
Goodluck
Hey there! How are you today? We do appreciate your loyalty, so I'd really like to have the opportunity to look into this with you.
I'll be sending you a PM
Hey Inigoe!
Sure, i'm happy to help
What would you like to PM us about?
- FidoChristina
-
2055 views
-
1 like
-
-
