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Been trying to change my plan for the past days with no luck...
and now the webpage is completely down...
Anyone know other means to contact CSR?
Im in the same boat as you. I have been trying since yesterday and it sucks that the customer support has been lacking for a promo that is high in demand.
Maybe its time to try koodo?
Yeah, I am thinking the same. Out of curiosity I just tried calling and I got through in 5 minutes. Vs 2 days and still unsuccessful with Fido.
Same, this really makes you think 2x about Fido. Website not working, app won’t load, live chat down, phones down. It’s ridiculous.
