10GB for $60/mo promotion

10GB for $60/mo promotion

10GB for $60/mo promotion

LuanMartins
I'm a Participant Level 1

10GB for $60/mo promotion

Hello, I have contracted the 5gb + 5gb = 10gb plan in the promotion for 55 CAD, the problem starts when it reaches 19gb and the plan starts to be charged 111 CAD almost double, what is happening? Sorry for the English, I'm learning!

1 REPLY 1
FidoNick
Moderator

Hey @LuanMartins, welcome to the Community Smiley

 

If you havve 10GB and used 19GB, then you'd be billed for the data overages.

 

Have you downloaded the PDF version of your invoice to be sure what exactly was billed?

 

Let us know and we'll go from there!