10GB for $60/mo promotion

10GB for $60/mo promotion

10GB for $60/mo promotion

Kingzley77
I'm a Participant Level 2

10GB for $60/mo promotion

I recently called Fido and changed my plan to the 10GB/$60 plan and was told it would be active on the 19th of December. I was also told I would receive an email confirmation of my plan changes but I have not received it.(was supposed to get it 3 days ago according to sales rep) As phone calls are recorded and I have a text confirmation on my plan changed I’m wondering why it’s not in effect yet? 

2 REPLIES 2
FidoMaria
Former Moderator

Hi @Kingzley77 & welcome to the Community!

 

If you log into My Account, do you see the new plan or is it still showing the old one?



Kingzley77
I'm a Participant Level 2

I was able to get in contact with Fido and they resolved everything. Thanks for replying though Smiley