10GB for $60/mo promotion

10GB for $60/mo promotion

10GB for $60/mo promotion

csuth
I'm a Participant Level 2

10GB for $60/mo promotion

I have been connected to Live Chat for over 2 1/2 hours with no luck.  Somewhere it had said that we could change the plan ourselves online... tried doing that but out of the three options for Existing Fido Customers, Login just looped back to the Plans page, Contact returned me to the Live Chat Option and Continue brought up a screen saying "....currently not available online....".  Very very frustrating!

4 REPLIES 4
Danielcmtang
I'm a Participant Level 1

Yes I have the same problem.They could not cope and cut my line when I need to talk to someone.

It is crazy and a telco cannot handle calls? They might will close shop.

csuth
I'm a Participant Level 2

it was really crazy, i hope you were able to get what you wanted eventually

FidoStephen
Community Manager

Hey @csuth!

 

Sorry for the delay. We've been pretty swamped lately. Did you manage to change your plan on Fido.ca? Let me know Smiley



csuth
I'm a Participant Level 2

Yes I did, thank-you