10GB for $60/mo promotion

10GB for $60/mo promotion

10GB for $60/mo promotion

Jtrow
I'm a Participant Level 1

10GB for $60/mo promotion

Been trying to get through to change my plan for 2 days now.. no answer.. Fido hangs up on you. I finally got through to someone and she was French and didn't feel comfortable talking to me so transferred me to an English rep but hung up on me!

Worst roll out of a holiday promotion!

5 REPLIES 5
FidoMaria
Former Moderator

Hi @Jtrow & welcome to the Community!

 

I'm sad to see that your experience wasn't a positive one. Sad That's definitely not what we want for our customers.

 

Did you know that you can change your plan online through Fido.ca? Here's how.

 

Let me know if you still need help.



victoria232198
I'm a Participant Level 1

Hi, I am unable to change my plan online

gigivl
I'm a Participant Level 1

There is no option to change plan online anymore. It seems they've disabled the button, conveniently. This is a nightmare! I've wasted so many hours of my life trying to change my plan. I'm even more pissed off now than i was with my ridiculously high bill before. DISGUSTING!

FidoMaria
Former Moderator

Hi @gigivl!

 

Sending you a PM.



exp3000
I'm a Participant Level 3

Hi  ,

The $60/10gb does not seem to be an option as a plan online. Is there another way to get the plan?