10GB for $60/mo promotion

Service interruption


An update for our valued customers: We know you depend on us and on April 19, we let you down - for this we are truly sorry. You won’t be charged for your wireless services that were impacted on Monday, April 19. A credit equivalent to that day's wireless service fee will be applied to your May bill. This will be done automatically & no action is required by you.

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10GB for $60/mo promotion

10GB for $60/mo promotion

Tanyavirk
I'm a Participant Level 2

10GB for $60/mo promotion

i have been on hold for more than 2.5 hours?

is there anyone to help me  with getting this monthly $60 plan with 10gs. 

Its so frustrating as i have been a loyal customer for years— and fidos customer service isnt helping their current customers with getting these promos and helping them save money whereever they can. 

3 REPLIES 3
EFTC
I'm Qualified Level 1

I have been on hold for quite some time too listening to a song that asks "What about love.... what about love...".  

 

Anyway, you can go to the fido store directly and get them to change it directly.

Tanyavirk
I'm a Participant Level 2

Ya i did that but they werent much as the employees are only part time. They told me to call fido and ask for loyalty department. 

 

If they dont give it to me ill be switchubg over to virgin mobile— 55$ for 3gs and no contract. I dont see much benefit im getting with fido for 2gs and 80$ im paying its ridiculous.  

FidoStephane
Community Specialist

Hey there @Tanyavirk

 

We had an overwhelming response to this promotion and understand that not everyone was able to take advantage of the limited time offer. We have lots of great deals available for customers, especially around the holiday season.

 

I'll send you a PM so we can go over your options together Smiley

 

Chat soon!