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When the promotion will end in Ontario?
Great!so I can go get it tomorrow
I have a pulse 15 plus plan right now, still have contract,can I switch to this promotion plan?or I have to switch a company?
@Sukii wrote:
I have a pulse 15 plus plan right now, still have contract,can I switch to this promotion plan?or I have to switch a company?
no, if u have a contract you have to switch to the non BYOP version of this plan, costs $25 dollars more per month, so 85 per month, but you can upgrade your phone every two years, and all other aspects of this plan remain the same.
if you stay on the $60 plan, you can not upgrade to get a new phone, or you will be forced off this plan. its a catch 22, you decide whats best for you
This situation may apply to me as well.
Is it possible to "upgrade my phone" now and/or pay off the remaining balance and then opt for the $60 BYOP plan vs the $85 dollar one?
Or, what happens if we take the $85 plan now and want to "upgrade" shortly thereafter and pay off any outstanding balance? Would the monthly plan fee be reduced?
and its the same for all carriers from what i heard, rogers too
Tried live chat 5 minutes ago,not working
and I heard the systems was down!!!
can I still get the promotion tomorrow?? I don’t wanna miss it..can someone give me an answer
Hi there!
Welcome to the Community!
@Sikii! The promotion still available until 12.19.2017 11.59 PM for our existing customers.
If you've reached out our Social media accounts during the promotion, and asked about the promotion we'll honour it.
@MsRaven That's the way to go if you currently have an agreement, you buyout of your agreement and we can get you on the BYOP version of the plan. The remaining balance on your current device will be added to your next bill. The second option won't work, if you add the Large version (85$) now, you'll keep it until you change your plan (not possible to downgrade to the BYOP version).
Hope it helps
@FidoManuel wrote:Hi there!
Welcome to the Community!
@Sikii! The promotion still available until 12.19.2017 11.59 PM for our existing customers.
If you've reached out our Social media accounts during the promotion, and asked about the promotion we'll honour it.
@MsRaven That's the way to go if you currently have an agreement, you buyout of your agreement and we can get you on the BYOP version of the plan. The remaining balance on your current device will be added to your next bill. The second option won't work, if you add the Large version (85$) now, you'll keep it until you change your plan (not possible to downgrade to the BYOP version).
Hope it helps
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Thank you. Now I need to get a hold of someone. 😒
@FidoStephen wrote:Hey @MsRaven! Were you able to get through? If not, let me know and I'll help you out
Hi! I was not. Please touch base in PM?
Hello Stephen,
I'm not able to get through. I've been dropped twice after waiting 3 hours yesterday and 2.5 hours today.