You are in good company. I think half the planet wants this plan.
The customer support systems were obviously not upgraded to handle the response. Everything is toast. I have tried for days. No chance. So. Not sure what they are going to do to clean this up. Nothing is more annoying than giving deals to only some people. This will create a lot more bad will than good if they don’t figure something out. But I don’t blame the poor CS people trying to clean up the mess.
We will see what goes on.