10% no contract "10% rabais sans entente" credits

[unknownman1234]

Hello,

I believe I received this promotion sent by email (unfortunately, can't retrace in my email mailbox) around end of 2013 or beginning 2014 stating that I get a 10% on any fido plans as long as I don't get any contracts. I would like to change my plans as my needs has changed. Will the credits (or discount) be lost if I change plan?

Thank you,

[unknownman1234]

@unknownman1234

Thanks for the great question from what you explained sounds like the 10% no contract discount was on standard plans at that time. If you change your plan and this is the case you will loose the 10 percent but since then we have came out with bring your own phone plans which are cheaper per month. On avg about 10 dollars.

By choosing this option though you'd be responsible for purchasing your own device.. Can use those Fido Dollars if you have them:)

Hope this helps:)

[FidoKevin]

Hey there unknownman1234! Welcome to our community forums! 

How are you today?

I can't say without looking at the promotion, I'll send you a PM and we can look over your options together

[Fidocares12 · Accepted solution]

@unknownman1234

Thanks for the great question from what you explained sounds like the 10% no contract discount was on standard plans at that time. If you change your plan and this is the case you will loose the 10 percent but since then we have came out with bring your own phone plans which are cheaper per month. On avg about 10 dollars.

By choosing this option though you'd be responsible for purchasing your own device.. Can use those Fido Dollars if you have them:)

Hope this helps:)

[unknownman1234]

Hello FidoCares12,

That is what I thought at first. But to my surprise, i was able to switch my old plan to a BYOP and still keep my 10% discount. I guess that it still works as long as I don't have an agreement.

Thanks for the post!

[tedespino]

Hello ,

  Why is suddenly my 10% discount on my billing suddenly dissapear and my bill jump up , i have no contract for how many years .

Thanks, 

[FidoPierre]

Hey @tedespino, 
 
Can you clarify what the 10% discount was for?

Did you receive any bill notice about changes to this discount? 

[tedespino]

i lost my 10% promotional discount

[tedespino]

no i did not receive any email that change my billing and i don'y have any contract.

Thanks,

[FidoAmanda]

Do you know which promotion you got that gave you a 10% discount? Is it possible that this was something that was offered for a limited time?

Don't hesitate to reply to our PM if you'd like us to take a closer look into your account. 

[unknownman1234]

Hello fido,

i would like to change my current plan (Fido Pulse BYOP 40$ plan) to the BYOP plan at 35$ (currently with a promotion double the Data), which brings to 2GB. I wanted to know if i will still keep my 10% no contract discount?

If yes, may i do it online or should i contact with a fido customer rep. to ensure the transition without harm on my discount?

thank you!