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So I recently got a new number and I was promised the in market plan of 6GB + 2GB Bonus (For two years) + 10% discount on the 49$+tax Quebec plan as a loyalty plan for me being with Fido. Though my bill came out recently and I noticed the 10% discount was not applied to my Quebec number. So I was charged 49$ + tax instead of $49 - 10% = 44.9$+tax.
I'm having the same problem on my 2 additional lines. Credit disappeared. Trying to find out if this promo is still being offered.
Hey @Mary_007!
Welcome to the Community
I can understand your concern regarding the discount.
We would need to take a closer look at your account in order to see what happened.
I will be sending you a PM shortly.
Talk to you soon!