10 GB plan ...?

[Suzysays]

Hi,

 I saw that 10 GB fido plan is being offered for 60 dollars and thats less then what I pay now. I have 4 lines  and last month  I added  the new line. One of my current plans ended and I  wanted to switch to that plan, I called fido a few days ago and they put me on hold forever and  I had to go out of town so I gave up and hungup. I returned  today and I called fido and the rep said they cant offer that because it expired.  Freedom is still offering this for US and Canada for $50 with 10GB.. can you do something about this or is it time for me to switch this line? 

Also I asked to speak to the loyalty department  and your reps are claiming that they are the loyalty department. I know this is not true beacuse I have dealt with this for my 4 lines  and my dads 2 lines. 

[Suzysays]

Hello Suzysays,

  The promotion is officially over. I cannot speak as to whether or not individuals can still get the promotion or not. However, are you aware of Freedom's potential limitations? Their coverage is rather limited and that plan also has limited Away network services. Whether their service suits your needs, only you can decide.

Hope this helps

Cheers

[Cawtau · Accepted solution]

Hello Suzysays,

  The promotion is officially over. I cannot speak as to whether or not individuals can still get the promotion or not. However, are you aware of Freedom's potential limitations? Their coverage is rather limited and that plan also has limited Away network services. Whether their service suits your needs, only you can decide.

Hope this helps

Cheers