An update for our valued customers: We know you depend on us and on April 19, we let you down - for this we are truly sorry. You won’t be charged for your wireless services that were impacted on Monday, April 19. A credit equivalent to that day's wireless service fee will be applied to your May bill. This will be done automatically & no action is required by you.
I tiried several times yesterday to change my plan to the 10 GB of data for $60 per month plan but could not get through to customer service by phone, could not change the plan by logging into my account online, etc. Would someone be able to help me change my plan now?