Holly Jolly Air Canada Contest

[FidoClaudia]

Air Canada® eGift Cards up for grabs

Holly Jolly Month of XTRAS is flying high! Come back every day for more chances to win and every week for new prizes.

With this $500 Air Canada® eGift Card, you can pick from any of Air Canada’s many destinations! It can be used to purchase a flight or to pay for a variety of travel options, advance seat selection, change fees and more. 

Come back daily until December 21, 2022, for more chances to win.

Contest Rules

No purchase necessary. Contest closes December 21, 2022, at 11:59 p.m. ET. Open only to Canadian residents who have reached the age of majority. One (1) entry per day per person. Instant prizes: one hundred and fifty (150) $500 Air Canada® eGift Cards to be won. The odds of winning depend on the number and timing of entrants participating in the contest. Math skill-testing question must be correctly answered to be declared a winner. Full contest rules here.

®Air Canada and the Air Canada logo are registered trademarks of Air Canada, used by Rogers Communications Canada Inc. under licensed authorization.

Fido XTRA Terms and Conditions

Perks available in FIDO XTRA are subject to the FIDO XTRA TERMS AND CONDITIONS.

[Jeremy_ESQ]

I was one of the winners of a $500 Air Canada e-Gift card from this contest.  I claimed the e-gift card shortly after winning and figured that the e-gift card number and PIN would be available in MyFido until I was ready to use it (ie. similar to an email inbox).  Unfortunately, the contest page has now expired out of MyFido. Is there a specific email address or phone number I can call at Fido for my inquiry?  Note that I already contacted Air Canada Gift Card Support at the email address provided when I won the gift card but was referred back to Fido Xtra.  Thanks!

[FidoKenny]

Hello @Jeremy_ESQ 

Thank you for letting us know about this here

The number to contact for any inquiry is this one: 1-866-529-2079

Please keep us updated.

[Jeremy_ESQ]

Hi all, I did call in the same day I posted, an escalation case was created for me, and I was told to wait 4 weeks for a callback.  Long story short is that there is nothing that can be done, so I will have to chalk this up to experience.  It was naive of me to believe the gift card code would stay in MyFido indefinitely and dumb of me not to record the gift card number and PIN elsewhere.  The winner here is Air Canada, as they have received $500 for a gift card that will never be redeemed.

The Fido agent wanted to give me a bill credit but the system would not allow it since I am already on a promotional plan that entails a bill credit.  I was offered 5GB bonus for two months but decided to just forego that and move on.  Bottom line is that I did not get to use a prize that I won ... there are bigger problems out there!