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FidoClaudia
Moderator
Moderator

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Get a FREE imperial roll and a 20 oz drink

 

Treat yourself to a delicious imperial roll and a 20 oz fountain drink from Thai Express for FREE (no purchase necessary). Hurry! Quantities are limited.

 

Claim this offer by November 30, 2022 or while quantities last.

 

Thai Express Terms and Conditions

Get your unique Fido XTRA barcode here to receive a FREE imperial roll and 20 oz fountain drink at any Thai Express in Canada. Valid for a free imperial roll and 20 oz fountain drink; offer must be redeemed in-store. Not valid on delivery orders. Valid at all participating Thai Express locations in Canada. Offer must be surrendered at time of purchase. Limit one (1) promo/barcode, per customer, per order, per device. Promo/barcode can be redeemed from November 24, 2022, through December 29, 2022. Limited number of promos/barcodes; while quantities last. Value of promotional items may vary. Not valid for custom orders. Cannot be combined with any other coupons, discounts, offers or promotions. Taxes excluded. No cash value (unless prohibited by law, then cash value is $.005). No substitutions. No adjustments will be made for purchases prior to the promotion. Void if copied or transferred and where prohibited.

 

Fido XTRA Terms and Conditions

Perks available in FIDO XTRA are subject to the FIDO XTRA TERMS AND CONDITIONS.

 

3 Comments
jessceep
I'm back
I'm back

Hi, I tried to use the Fido XTRA promotion for a free spring roll and fountain drink at the Thai Express located at the Mega Centre in Sainte Dorothee, Laval, Quebec.  The cashier said that I had to order a main meal in order to use the Fido XTRA promotion.   This happened at around 1:20pm today (Nov 24 2022).  It was upsetting because that was supposed to be my lunch and it took most of my lunch break to get there. 

jessceep
I'm back
I'm back

PS - I also tried emailing the support person listed in the Fido XTRA promo page, anna@thaiexpress.ca  and got a bounceback error message saying "the destination email system rejected your message for security or policy reasons".  So, no help there. 

FidoJonathan
Moderator
Moderator

Hi @jessceep! Welcome to the Community 🙂

 

We're sorry to read that you weren't able to use the freebie during your lunch break. This definitely not the kind of experience that we were looking to offer you. Feel free to reach out to us through one of our support channels and we'll be more than happy to take a closer look at the situation.