iPhone Fido app not working

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I'm a Participant Level 1 Silviatang62
I'm a Participant Level 1

iPhone Fido app not working

Hi, I haven’t been able to use my Fido account app for more than two weeks now. I deleted the app, and redownlofed. It asked for my number to send me a code. When I entered my number and clicked send me a code through text, it said « sorry we have technical issues » 

i am able to log on the website account but not the cellphone app. Please let me know what to do.

 

thank you 

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Re: iPhone Fido app not working

Hey @Silviatang62

 

Have you tried selecting the "I don't have a Fido number" option and then entering your information?

 

Let us know if that works!



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